Policy Server Guides › Policy Server Configuration Guide › Troubleshooting SSL Authentication Schemes › SSL Troubleshooting › After Following Previous Procedure, Still No Certificate Prompt › Check the Web Server’s Certificate Expiration

Check the Web Server’s Certificate Expiration

• Netscape Servers

1. In the Netscape Server Administration, click Keys & Certificates.
2. Click Manage Certificates.
3. Click ServerCert.
4. Verify that it is trusted, and has not expired. If it does not exist, or has expired, you will need to request a new certificate by following the steps in Install the Netscape Web Server Certificate.

• IIS Servers

1. In the Management Console, right-click the Web Server and select Properties.
2. Click the Directory Security tab.
3. In the Secure Communications panel, click Key Manager.
4. Select a key to view its properties and verify that the key has not expired.
5. If you need to make any changes, restart the Web Server.

• Apache Servers

If an Apache Web Server certificate expires, you will receive an error messages at server startup that indicates the certificate has expired.