Policy Server Guides › Policy Server Configuration Guide › Troubleshooting SSL Authentication Schemes › SSL Troubleshooting › After Following Previous Procedure, Still No Certificate Prompt › Verify That All Web Servers Are Configured to Use SSL and Require Certificates

Verify That All Web Servers Are Configured to Use SSL and Require Certificates

• For Netscape Web Servers

1. In the Netscape Server Administration, click Admin Preferences.
2. Click Encryption On/Off and verify that the encryption is on, then click OK.
3. Click Encryption Preferences and verify that Required Certificates is set.
4. Restart the Web Server.

• For IIS Web Servers

Verify that the virtual directories SMGetCredCert, SMGetCredCertOptional, SMGetCredNoCert are created and have the correct settings.

• SMGetCredCert - Require Certificates will be selected
• SMGetCredCertOptional - Accept Certificates will be selected
• SMGetCredNoCert - Do not accept certificates will be selected

Note: As part of the SiteMinder SSL Authentication setup, SiteMinder configures SSL virtual directories based on the type of SSL connection required by the authentication scheme.