Previous Topic: Component OverviewNext Topic: Software Requirements

Integrating with HP Service Manager › How to Configure an HP Service Manager Integration › Integration Architecture

Integration Architecture

Implementing the integration between CA SOI and HP Service Manager configures communication among CA SOI, CA Process Automation, and HP Service Manager. Each product has its own server and interfaces. The following diagram shows the communication that is required between the products, including protocols and port information:

This graphic shows how the SA Manager and UI Server communicate with CA Process Automation to retrieve data communicated from HP Service Manager to CA Process Automation through the HP Service Manager connector.

This section describes the installation requirements for configuring the integration, firewall considerations for enabling communication among the servers, and recommended configuration information.