Configuring CA SOI › Configure Synchronization

Configure Synchronization

As an administrator, you use the Synchronization Configuration page to enable or disable the following synchronization use cases:

• Synchronize the Cleared and Acknowledged alert properties in CA SOI and CA NSM, CA Spectrum, and Microsoft SCOM
• Synchronize services, CI types, and relationships in CA SOI and BMC Atrium or CA CMDB
• Synchronize maintenance mode status with connectors that support inbound to connector operations on the IsInMaintenance USM property, and set the reconciliation formulas for the IsInMaintenance property

Follow these steps:

1. Click the Administration tab.
2. Click the plus sign (+) next to CA SOI Insight Manager Configuration.
3. Click the plus sign (+) next to the server you want to configure.
4. Click Synchronization Configuration.
5. Enable or disable the component synchronization for alerts, services, or maintenance mode.
6. Click Save.

Note: If the Administration tab changes do not save or the fields clear when you click Save or Test, adjust your browser settings. One of the following actions should solve the problem:

• Add the CA SOI URL to your trusted sites and lower the privacy to accept all cookies. For more information about trusted sites and privacy settings, see your browser documentation.
• Add the domain name of the CA SOI UI Server and SA Manager (for example, company.com) to the privacy managed websites and set to Allow. For more information about managing privacy settings, see your browser documentation.

More Information:

Working with CA Catalyst Synchronization