Working with CA Catalyst Synchronization › How to Enable Alert Synchronization

How to Enable Alert Synchronization

As an administrator, you can synchronize the Cleared and Acknowledged alert properties from CA SOI to the following products and releases:

• CA Spectrum r9.2.0 H03 (Acknowledged and Cleared properties)
• CA NSM r11.2 SP2 (Acknowledged property only)
• Microsoft SCOM 2007 R2 (Cleared and Acknowledged properties)

The domain manager sends an alert to CA SOI; once a user clears or acknowledges the alert in CA SOI, the update propagates to the domain manager.

Unlike other synchronizations where CIs are correlated across all domain managers, CA SOI alerts are correlated in pairs with the domain manager that initiated the alert (CA SOI and CA Spectrum, CA SOI and Microsoft SCOM, or CA SOI and CA NSM).

All reconciliation formulas are supported, but only SingleSourceOfTruth and LastUpdateWinsFormula (the default formula) are certified.

Use this scenario to guide you through the process:

1. Review the considerations.
2. Verify that inbound to connector operations are enabled on all connectors that you want to participate in the use case.
3. (Optional) Configure the UCF Broker location if it uses a different server or port number than the default.
4. Enable alert synchronization and configure reconciliation formulas.
5. (Optional) Verify the synchronization.
6. (Optional) Perform a full synchronization.