Administration Functions and Tools › Events, Rules, and Actions › Management of Actions

Management of Actions

You can configure actions in several ways, to trigger the response you want for specific rules. For example, you can create and configure a rule to trigger an automatic email notification when a fulfiller fulfills a request.

The main activities for managing actions follow:

• Add an action to a rule

  You create global policies and global actions for general use with any service. In contrast, you create attached actions and attached policies for use with a specific service option only. You can create an attached action or policy only from the Policies & Actions tab of that service option.

• Disable an action
• Enable an action
• Delete an action