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CA Server Automation Troubleshooting

This section contains troubleshooting topics for CA Server Automation.

Note: If you receive a security certificate request, bypass it and continue. To eliminate these messages, acquire a certificate from the vendor of your choice and apply it to the server. For information about installing security certificates, see the Apache Tomcat website.

More information:

Adjusting Poll Interval Settings for Solaris Zones Environments

Attributes Show a Value of Zero

Browsers Do Not Display Consecutive Spaces in Events

Cisco UCS Folder Does Not Display in UI

DB Transaction Log Sizes Increase Unexpectedly

Deprecated Solaris Zones AIM Attributes Always Show N/A or Zero

Domain Server is not available

Empty Task ID for the dpmvc virtualswitch Command

Local and Remote Monitors Do Not Show the Same Values

Navigation Problem in SystemEDGE Installer on AIX Systems

Remote Deployment to Solaris Lists SPARC and x86 Systems

Removing a vCenter Server Lets Objects of Another Managed vCenter Server Disappear

Resetting the vCenter Server Password Causes Data Collection to Fail

Solaris Zones AIM Reset if a Monitored System is Down

Status Icon of Component Shows Not Configured

Unable to Connect to Microsoft SQL Server

Upgrading SystemEDGE

User Interface Does Not Reflect Product Upgrade

User Interface is not Working

User Interface is Unresponsive on Provisioning and Policy Screens

vCenter Server AIM Attributes Show Zero

VM Usage Values Do Not Update Immediately After Power Down

Blank Query Results Tab after Upgrade

Accessing the CA Process Automation Server Requires Credentials After Configuration

CA DSM Functionality is Not Fully Supported

CA Configuration Automation Agent Stops During Installation

Deleted OS Images from CA ITCM are Not Deleted from CA Server Automation

Discovering Large Networks

Discovery Does Not Identify Operating System

Duplicated Zone Entries in the Managed Folder

Error When Installing CA DSM Agent and Asset Management Plug-in

ESX Job Status is Current But OS Installation Not Complete

ESX/ESXi Machines Fail to Discover

Log In with Different User Credentials on the Same Computer Using IE8

No Cisco UCS Manager in Explore Pane

New System Name is not Displayed

OpenSSL Software Compatibility Issues

Password Changes May Cause Authentication Errors

Rapid Server Imaging (RSI) Troubleshooting

Reservation ManagerTroubleshooting

Scheduled Jobs do not Run

CA SDM Exception Error

Software Delivery Adapter Errors

SSP - The Home content does not display in Internet Explorer 9

vCenter Server Folder Does Not Display in UI

VM Reservation Fails: Could Not Find Computer UID for Software Delivery

VMs Not Being Discovered