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Run Change Detection

The Run Change Detection action type determines changes to the configuration of a computer over time. The current configuration of the computer is compared to the baseline snapshot of the computer.

The Details section of the action definition contains the following fields:

Baseline Target

Specifies the computer for which you want to detect changes. Select one from the drop-down list. Alternatively, you can use automatically generated text or text extracted from event messages.

Require Approval

Select to specify that the ticket requires approval by a third party.

Note: CA SDM must be configured to use this option.

Auto close ticket on approval/rejection

Select to close the ticket after it is approved or rejected.

Note: CA SDM must be configured to use this option.

Ticket Types

Select a valid ticket type from the drop-down list. Depending on your configuration, valid types include:

Note: CA SDM must be configured to use this option.

Templates

Specifies the template to use to create a ticket. Select a template from the drop-down list. Depending on the ticket type selected, the form is populated with corresponding values.

Note: CA SDM must be configured to use this option.