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Online Help › Resources › Policy › Create Actions and Rules › Use a Predefined Action Type › Action Types › Run CA Process Automation Process

Run CA Process Automation Process

The Run CA Process Automation Process action type lets you run predefined procedures in a particular CA Process Automation server.

The Details section of the action definition contains the following fields:

CA Process Automation Form

Specifies the required parameters that are needed to run a specific CA Process Automation process.

Require Approval

Select to specify that the ticket requires approval by a third party.

Note: CA SDM must be configured to use this option.

Auto close ticket on approval/rejection

Select to close the ticket after it is approved or rejected.

Note: CA SDM must be configured to use this option.

Ticket Types

Select a valid ticket type from the drop-down list. Depending on your configuration, valid types include:

Note: CA SDM must be configured to use this option.

Templates

Specifies the template to use to create a ticket. Select a template from the drop-down list. Depending on the ticket type selected, the form is populated with corresponding values.

Note: CA SDM must be configured to use this option.