Setting Up the Alert Monitor › Alert Monitor Trouble Ticket Interface › Define a Trouble Ticket Interface › Define a Custom Trouble Ticket Interface

Define a Custom Trouble Ticket Interface

You use the custom interface if you want to use your own procedure to send trouble tickets.

To define a custom trouble ticket interface

1. Enter /ALADMIN at the prompt.

   The Alert Monitor : Administration Menu appears.

2. Select option I - Define Trouble Ticket Interface.

   The Alert Monitor : Trouble Ticket Interface Definition panel appears.

3. Enter CUSTOM in the Interface Type field, and press F6 (Action).

   The Custom Trouble Ticket panel appears.

4. Complete the following fields:

   Procedure Name

   Specifies the name of your NCL procedure for delivering tickets.

   Important! The NCL procedure must be in the COMMANDS concatenation for your region. To list the concatenation, enter /ALLOC.

   Enter Parameters Below

   Specifies any parameters that you want the NCL procedure to receive. Press F1 (Help) for information about variables.

Example: Define a Custom Trouble Ticket Interface

This example shows an interface that uses the distributed CA SOLVE:Central exit, $RMPB06S, to send tickets to a CA SOLVE:Central region with the ACB name SOLVPROB and other required values.

 PROD----------------- Alert Monitor : Custom Trouble Ticket ----Columns 001 074
 Command ===>                                   Function=Update Scroll ===> CSR 
                                                                                
 Procedure Name  $RMPB06S                                                       
                                                                                
                             Enter Parameters Below                             
                                                                                
 **** ****************************** TOP OF DATA *******************************
 0001 ACBNAME=solvprob  
          parm1=value1
          parm2=value2                                                        
 **** ***************************** BOTTOM OF DATA *****************************

Example: Invoke a REXX procedure

This example shows how you can use the NCL procedure to execute a REXX procedure.

The NCL statement that executes a REXX procedure in your environment has the following format:

REXX rexx_procedure parm_1 … parm_n