|
|
|
The Request New Role Parent ticket provides the following Advanced functionality:
Manually add a comment to the ticket.
Add an attachment or URL to the ticket.
The transaction log provides a history of the ticket-related actions executed since the creation of the ticket.
Opens the current ticket's parent's ticket.
View of list of the users who launched this ticket.
Opens a table which provides you with information concerning the leaf that is located below the current ticket. For the Request Parent ticket, this means that you can view information concerning the link's Approver ticket.
Opens the Role's card.
The Add New Role Approver tickets review links between the new role and other entities. This button will provide you with the entity card associated with the entity to be linked to the new role.
| Copyright © 2010 CA. All rights reserved. | Email CA Technologies about this topic |