Working with Links › Manage Tasks › How to Manage Task Lists › View Assignees and Delegates

View Assignees and Delegates

The content administrator reviews the pending tasks in the All Tasks pane to identify any task that has not yet been delegated or assigned.

Typically, a content administrator assigns tasks to a group composed of users who handle a specific type of request. The content administrator can view the pending task to determine whether it has already been delegated or assigned. Delegated and assigned tasks are displayed with a list of delegated or assigned users or groups.

The task property lets you view the delegates and assignees as shown in the following illustration:

Click the icon under Assignees from CA Process Automation to view the assigned users or group:

The Delegates Users or Groups dialog is similar to the Assigned Users or Groups dialog. If the task is assigned to the wrong group, transferring that task typically follows viewing.

Follow these steps:

1. Log in to the CA Process Automation web interface.

   CA Process Automation dashboard opens.

2. Click the Operations tab.

   The Task List panel appears in the Links panel. The Task List displays the pending tasks on the right-pane.

3. Select All Tasks to display both My Tasks and Group Tasks.
4. Perform one of the following tasks to view the assignees or delegates:
   • Click the icon in the Assignees column to view the assigned Users and Groups. Click the icon for Delegates to view the delegated Users and Groups.
   • Right-click a task and select Properties. Click the Assignees palette, click the Delegates palette, and determine whether there are any assignees or delegates.

   You have determined the tasks that are assigned and the ones that are not.