Implementing Policy › Notifications › Notification Rules › Example Notification Rule

Example Notification Rule

Notification rule examples provide introductory information to help you accomplish the following:

• Create a site-defined condition macro
• Create a notification rule
• Add the rule to the activity notification

When the activity occurs, the corresponding condition attached to the rule is implemented. If the condition is met (evaluates to true), a notification message that describes the ticket activity is sent to all contacts.

More information:

Example: Create a Site-defined Condition Macro

Example: Create a Notification Rule

Example: Add the Rule to the Activity Notification