Managing Change › Change Management Process Definition for CA Workflow › How the Change Management Process Definition Works › Perform Change Analysis
Perform Change Analysis
During change analysis, the requester identifies and records the following information:
- Type of change
- Reason for the change
- Business impact
- Overall impact of the change
To perform change analysis
- Open the change order by clicking the email notification link.
The Change Order Detail page appears.
- On the Workflow Tasks tab, click the Requester Change Analysis Form link.
The Tasks page appears.
- On the Tasks Tab, click the Perform link.
The Change Analysis page appears.
- On the Chg Analysis Tab, answer the questions to confirm the change order and click Submit. For example, summarize your analysis and explain the purpose of the change order. If necessary, specify whether the change order is a repeat or a rework. Summarize the business impact and overall impact of the change.
Based on the change type and risk, the system performs the following actions:
- If the Change Type is Normal with a high to extreme risk, the Change Order Detail page shows the following:
- CAB Approval-Yes
- Status-Approval In progress
The system notifies the Change Manager to approve the change order. Upon Change Manager approval, the CAB group is notified for additional approval.
- If the Change Type is Normal with a medium to low risk, the Change Order Detail page shows the following:
- CAB Approval-No
- Status-Approval In progress
The system notifies the Change Manager to approve the change order.
- If the Change Type is Standard, the system notifies the implementation group to implement the change.
- If the Change Type is Emergency, the Change Order Detail page shows CAB Approval-No.
The system notifies the ECAB. After the ECAB processes the change order, the Change Order Detail page shows Status-Approval In progress and the Change Manager receives a notification to approve the change order.
