3. REPORTS › 3.1 Management Objective Reports › 3.1.2 Weekly IMS Management Objective Reports › 3.1.2.3 Weekly IMS Service Report – Medium Activity
3.1.2.3 Weekly IMS Service Report – Medium Activity
This report quantifies the IMS service for medium activity
provided on a prime-time hourly basis for the last seven days
for each computing system.
The management objective to be tracked in evaluating the
speed and consistency of medium IMS activity is a percentage
of the number of medium IMS interactions that were satisfied
within a specified number of seconds.
Figure 3-7 illustrates the Weekly IMS Service Report for
Medium Activity based on a management objective of satisfying
90% of all medium IMS interactions within 15 seconds.
The following user options apply to this report:
Medium Response Objective: The percentage of medium IMS
responses that were satisfied within a specified number of
seconds to reflect the installation's response objective for
medium IMS activity (e.g., 90% within 15 seconds).
_IMSPMR and _IMSSMR define the percentage target and
second threshold, respectively, (e.g., 90% within 15
seconds), for medium IMS response time, used in
daily, weekly, and monthly reports.
MACRO _IMSPMR 90 %
MACRO _IMSSMR 15 %
A full description of the user options is provided in section
3.1.4.1, Report Options.
Figure 3-7 quantifies the service provided by horizontally
representing the hours of the seven days and vertically
charting the percentage of medium IMS interactions satisfied
within the specified number of seconds, as identified in the
title.
The management objective for medium IMS service is shown by a
dashed horizontal reference line printed across the chart.
In Figure 3-7 the reference line is shown at the 90% level of
the vertical axis. Any hour for which the charted bar falls
below this reference line signals that the medium IMS service
objective was missed.
CA MICS IMS DEVELOPMENT UNIT M0804AZ 1
CA MICS IS Management Support System 17:47 Wednesday, September 10, yyyy
WEEKLY IMS MANAGEMENT OBJECTIVES
IMS SERVICE FOR MEDIUM ACTIVITY OF 90 % WITHIN 15 SECONDS
-------------------------------------------- SYSTEM=IMSA IMS System Identification=IMSA -----------------------------------------
PERCENT Sum
100 + * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
90 +--------------------------------------------------*-*-*-----*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*---------------
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
80 + * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
70 + * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
60 + * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
50 + * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
40 + * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
30 + * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
-----------------------------------------------------------------------------------------------------------
1 1 1 1 1 1 1 1 1 1 2 2 2 2 1 1 1 1 1 1 1 1 1 1 2 2 2 2 HOUR
0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3
|------------------ 21JULyy ------------------| |------------------ 22JULyy ------------------| WEEKDAY
Figure 3-7. Weekly IMS Service Report - Medium Activity
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All rights reserved.
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