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3.1.2.4 Weekly IMS Service Report - Short Activity

This report quantifies the IMS service for short activity
provided on a prime-time hourly basis for the last seven days
for each computing system.

The management objective to be tracked in evaluating the
speed and consistency of short IMS activity is a percentage
of the number of short IMS interactions that were satisfied
within a specified number of seconds.

Figure 3-8 illustrates the Weekly IMS Service Report for
Short Activity based on a management objective of satisfying
95% of all short IMS interactions within 5 seconds.

The following user options apply to this report:

Short Response Objective: The percentage of short IMS
responses that were satisfied within a specified number of
seconds to reflect the installation's response objective for
short IMS activity (e.g., 95% within 5 seconds).

    _IMSPSR and _IMSSSR define the percentage target, and
         second threshold, respectively, (e.g., 95% within 5
         seconds), for short IMS response time, used in
         daily, weekly, and monthly reports.

    MACRO _IMSPSR 95 %
    MACRO _IMSSSR  5 %

A full description of the user options is provided in section
3.1.4.1, Report Options.

Figure 3-8 quantifies the service provided by horizontally
representing the hours of the seven days and vertically
charting the percentage of short IMS interactions satisfied
within the specified number of seconds, as identified in the
title.

The management objective for short IMS service is shown by a
dashed horizontal reference line printed across the chart.
In Figure 3-8 the reference line is shown at the 95% level of
the vertical axis.  Any hour for which the charted bar falls
below this reference line signals that the short IMS service
objective was missed.

                                                        CA MICS IMS DEVELOPMENT UNIT M0804AZ                                    1
                                                CA MICS IS Management Support System          17:47 Wednesday, September 10, yyyy
                                                  WEEKLY IMS MANAGEMENT OBJECTIVES

                                  IMS SERVICE FOR SHORT ACTIVITY OF   95  % WITHIN   5    SECONDS

-------------------------------------------- SYSTEM=IMSA IMS System Identification=IMSA -----------------------------------------

          PERCENT Sum

          100 +                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |--------------------------------------------------*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*---*---------------
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
           90 +                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
           80 +                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
           70 +                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
           60 +                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
           50 +                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
           40 +                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
           30 +                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              |                                                  * * * * * * * * * * * * * * * * * * *   *
              -----------------------------------------------------------------------------------------------------------
                                    1 1 1 1 1 1 1 1 1 1 2 2 2 2                      1 1 1 1 1 1 1 1 1 1 2 2 2 2  HOUR
                0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3  0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3

                |------------------ 21JULyy ------------------|  |------------------ 22JULyy ------------------|  WEEKDAY

 Figure 3-8.  Weekly IMS Service Report - Short Activity