3. REPORTS › 3.1 Management Objective Reports › 3.1.2 Weekly IMS Management Objective Reports › 3.1.2.2 Weekly IMS Service Report - All Activity
3.1.2.2 Weekly IMS Service Report - All Activity
This report quantifies the total IMS service (all activity
including short, medium, and long events but not excessive)
provided on a prime-time hourly basis for the last seven days
for each computing system.
The management objective to be tracked in evaluating the
speed and consistency of all IMS activity is a percentage of
the number of IMS interactions that were satisfied within a
specified number of seconds.
Figure 3-6 illustrates the Weekly IMS Service Report for All
Activity based on a management objective of satisfying 85% of
all IMS interactions within 15 seconds.
The following user options apply to this report:
Total Response Objective: The percentage of all IMS
responses that were satisfied within a specified number of
seconds to reflect the installation's response objective for
total IMS activity (e.g., 95% within 15 seconds).
_IMSPTR and _IMSSTR define the percentage target and
second threshold, respectively (e.g., 95% within 15
seconds), for total IMS response time, used in
daily, weekly, and monthly reports.
MACRO _IMSPTR 95 %
MACRO _IMSSTR 15 %
A full description of the user options is provided in section
3.1.4.1, Report Options.
Figure 3-6 quantifies the service provided by horizontally
representing the hours of the seven days and vertically
charting the percentage of total IMS interactions satisfied
within the specified number of seconds, as identified in the
title.
The management objective for total IMS service is shown by a
dashed horizontal reference line printed across the chart.
In Figure 3-6 the reference line is shown at the 95% level of
the vertical axis. Any hour for which the charted bar falls
below this reference line signals that the total IMS service
objective was missed for that hour in the week.
NOTE: When the system was down and/or no measurement data
was available for an hour within a date, no bar appears.
CA MICS IMS DEVELOPMENT UNIT M0804AZ 1
CA MICS IS Management Support System 17:47 Wednesday, September 10, yyyy
WEEKLY IMS MANAGEMENT OBJECTIVES
IMS SERVICE OF 95 % OF ALL ACTIVITY WITHIN 15 SECONDS
-------------------------------------------- SYSTEM=IMSA IMS System Identification=IMSA -----------------------------------------
PERCENT Sum
100 + * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * *
|--------------------------------------------------*-*-*-*-*-*-*---*-*-*-*-*-*-*-*-*-*-*---*---------------------
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
90 + * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * *
80 + * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
70 + * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
60 + * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
50 + * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
40 + * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
30 + * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
| * * * * * * * * * * * * * * * * * * * * *
-----------------------------------------------------------------------------------------------------------------
1 1 1 1 1 1 1 1 1 1 2 2 2 2 1 1 1 1 1 1 1 1 1 1 2 2 2 2 HOUR Midpoint
0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3
|------------------ 21JULyy ------------------| |------------------ 22JULyy ------------------| WEEKDAY
Figure 3-6. Weekly IMS Service Report - All Activity
Copyright © 2014 CA.
All rights reserved.
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