Remote Control provides printer redirection functionality. If the host computer supports printer redirection, host printing can be redirected to a printer connected to the viewer computer.
Note: Remote Control supports printer redirection on Windows operating systems.
To enable printer redirection, click the Connect Viewer Printer context menu option, or click the Connect Printer toolbar button. A local Print dialog opens. Select the printer to which you want to redirect host printing, and click Print.
A new virtual printer is then automatically installed on the Host computer and set as the default printer. This printer is visible in the Printers control panel applet with the name “[Printer Name] (on RC Viewer [Viewer Name])”. When a document is sent to this printer on the host computer, it is automatically redirected to the real printer connected to the viewer computer.
Note: The virtual printer on the host computer requires the correct printer drivers. If these drivers are not already installed, the viewer can automatically install them, as long as the host is configured to permit this and the viewer has a suitable printer driver available.
If the viewer does not have a suitable printer driver available for the host operating system or machine architecture, the automatic printer installation may fail. However, you can still use printer redirection by manually installing the printer on the host computer, using the Windows “Add Printer” wizard. Choose to install a “Local Printer” and select the “RC Viewer: [Username]” port, when prompted. Then install the correct drivers for your printer.
The “RC Viewer” printer port is visible only when a viewer is connected and has printer redirection enabled. If multiple viewers are connected, a different printer port is created for each viewer.
Note: To avoid manually installing printers, you can install printer drivers for different platforms on the viewer computer, using the Printers Control Panel applet. Select File, Server Properties, select the Drivers tab, and manually add the required drivers for each platform to which you are connecting. For more information about print servers, see your operating system documentation.
To stop printer redirection, select the Disconnect Printer context menu option, or click the Printer toolbar button a second time. The virtual redirected printer is automatically uninstalled from the host computer.
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