CA IT Client Manager enables an administrator to configure remote control computer policies and manage user access rights and permissions. Its Remote Control component can be configured based on the selected security provider users and groups, using a two-tier hierarchy that permits a domain manager to inherit policies and remote control permissions from the enterprise manager. Global policies and remote control permissions can be defined and easily propagated to the entire organization from a single enterprise manager.
The remote control manager provides the host on Windows, Linux, and Apple Mac OS X (Intel) with information that defines Remote Control security. The agent then reports events and status information to the manager. The Remote Control enterprise manager and domain managers are administered using the DSM Explorer.
For detailed information about working with managers, servers, and domains, see the DSM Explorer Help and the Implementation Guide. For information about security, see the Common Security section of the DSM Explorer Help. For information about creating remote control session reports, see the DSM Reporter Help.
Note: The term Windows refers to the Microsoft Windows operating system, including Windows XP, Windows Vista, Windows 7, Windows Server 2003, and Windows Server 2008. Unless specifically designated, Windows refers to any supported Microsoft Windows operating system.
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