Platform Deployment Guide › Mapping Events to Users › Mapping Emails to Users › Imported Emails

Imported Emails

Emails can be imported onto the CMS as part of an Event Import job or Import Policy job.

Searching by user

The sender and recipient email addresses are stored in the address table. During subsequent searches for emails, these addresses are mapped onto CA DataMinder user accounts.

Which user policy is applied?

For Import Policy jobs, the policy engine maps the sender’s address onto a CA DataMinder user account and applies that user’s policy (that is, the sender’s policy). If this mapping fails, the policy engine applies a default policy.

More information:

Default Policies for Emails From Unrecognized Senders

NBA-Captured Emails