Platform Deployment Guide › Mapping Events to Users › Mapping Emails to Users › Email Client Agents

Email Client Agents

CA DataMinder uses the following process to map emails captured by Outlook or Notes client agents to users.

Searching by user

The sender and recipient addresses are stored in the address table. During subsequent searches for emails, these addresses are mapped onto CA DataMinder user accounts.

Which user policy is applied?

The client agent associates the user’s Windows logon credentials with a matching CA DataMinder user account and applies that user’s policy. The synchronization between Windows accounts and CA DataMinder accounts is created in the CMS database during an Account Import job or, less commonly, by using Microsoft Windows user authentication to automatically generate new user accounts.