Platform Deployment Guide › Mapping Events to Users › Mapping Emails to Users › NBA-Captured Emails

NBA-Captured Emails

For emails captured by or imported from the NBA, the mechanisms for assigning participants and applying policy is the always the same, regardless of whether the NBA is in active or passive mode.

Searching by user

The sender and recipient email addresses are stored as event participants.

Which user policy is applied?

First, the policy engine tries to map the sender’s email address to a CA DataMinder user account. However, because the NBA typically targets messages sent from private Webmail accounts, in many cases it will not be possible to map the sender’s address to a CA DataMinder account. In these cases, the policy applies a default policy to emails from unrecognized senders.

More information:

Address Mapping Procedure

Default Policies for Emails From Unrecognized Senders

Imported Emails