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Moving Intellisigs Between Managers

As a desktop support analyst, you can move custom Intellisigs between managers so that you do not have to create them manually in each manager. You can export the Intellisigs from the source manager and import them into the target manager.

Moving Intellisigs Between Managers

Export Intellisigs

Export the Intellisigs to either modify the Intellisig or move the Intellisig from a domain manager to enterprise manager or to another domain manager. You can export all the Intellisigs, specific Intellisigs, or specific versions of an Intellisig. You can also use the CLI for exporting Intellisigs. For more information about the CLI, see intellisigcmd export—Export Intellisigs.

Note: You can export only at the Intellisig level, not at the product, release or patch definitions level.

Follow these steps:

  1. Navigate to Software, Definitions and do one of the following depending on whether you want to export all the Intellisigs, specific Intellisigs, or specific versions of an Intellisig:

    All Intellisigs

    Specific Intellisigs

    Specific Versions of an Intellisig

    The Intellisig Export dialog lists the Intellisigs you selected.

  2. Specify whether you want to export the Intellisig as a compressed file or uncompressed folder and click Browse to modify the location if required.

    Note: We recommend using uncompressed format while modifying the Intellisigs and compressed format while moving the Intellisigs between managers.

  3. Click OK.

    The selected Intellisigs are exported and placed in the location you specified.

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More information:

Modifying a Custom Intellisig

Moving Intellisigs Between Managers

Import Intellisigs

Import the Intellisigs to either update the Intellisig after modifications or move the Intellisig from a domain manager to enterprise manager or to another domain manager. You can also use the CLI for exporting Intellisigs. For more information about the CLI, see intellisigcmd import—Import Intellisigs.

Follow these steps:

  1. Navigate to Software, Definitions and right-click the Intellisigs node and select Import.

    The Intellisigs Import dialog opens.

  2. Click Browse and select the zip or xml file of the Intellisig that you want to import.
  3. Select the Import Mode to specify whether you want to replace the existing definition, merge only new changes, or merge all the changes.
  4. (Optional) Clear the Update active Intellisig version during the import option, if you do not want to modify active Intellisig versions. Click OK.

    The import process begins.

Note: The intellisig in zip format must be exported by corresponding zip (from the export zip options of Intellisig only). Do not use any third-party compression (zip) utility.

Import Intellisigs to a Manager not connected to the Internet

You can import Intellisigs to a manager even if it is not connected to the internet, provided that you have one manager that is connected to the Internet where you download the Intellisigs from the CA content server.

For more information, see content utility under the Intellisig feature.

Follow these steps:

  1. Run the command-line tool contentutility.exe.

    Note: You can run the tool either by providing an .xml parameter file or by specifying the parameters directly on the command line. When you run the tool with no parameters, it creates an xml file in the CA\DSM\bin directory called content_utility.xml. You can specify a combination of CA-provided, custom-created, ca_intellisig, and custom_intellisig parameters to determine which software definitions are exported or imported.

  2. Specify values for the following parameters:
    ca_intellisig

    Specifies whether to include CA-defined Intellisigs in the export or import.

    custom_intellisig

    Specifies whether to include custom-defined Intellisigs in the export or import.

    intellisig_detail

    Specifies whether to include scripts and triggers that are associated with an Intellisig during an export or import. If set to no, the master definition is exported or imported but the details are omitted.

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