The Customers page contains the following portlets:
Displays value key metrics data on each customer subscription. Lets the IT executive or manager view the metrics that their subscribing customers are tracking, and if any of the metrics are over set thresholds.
Click a customer name link from this portlet to go to the department Customer Dashboard. Click a service name link to go to the Service Dashboard. Click a metric name to go to the key metric properties page.
Displays utilization key metrics data on each customer subscription. Lets business relationship managers view the metrics that their subscribing customers are tracking. Also, if any of the metrics are over set thresholds.
Displays a grid showing stoplights for certain metrics. Displays a list of services that the IT executive or manager manages. Also, aggregates the stoplights based on all the services the IT executive or manager owns.
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