The BRM Accelerator › How to Use the BRM Accelerator › Customer Dashboard (BRM Accelerator)

Customer Dashboard (BRM Accelerator)

The Customer Dashboard available on the Department object shows data for departments selected as customers. Includes multiple portlets with drill downs. An individual customer department manager or a business relationship manager use the dashboard.

The department manager can view the statistics about the following:

• Service delivery
• Utilization
• Cost of services subscribed to
• Current requests for service change
• Specific charges to the customer for using the service.

The following portlets are available:

• Subscription Watch
• Project Analysis
• Customer Charge Analysis
• All subscriptions