You can view the Provider Portal in the capacity of a department manager with at least one provider department. Approve all invoices before the data appears in the financial portlets.
The portal is available as a link in IT Service Management. Designed to provide the IT executive or manager with up-to-the-minute information about services and customers across multiple provider departments.
The portlets have the following:
Note: A case of an overlap: An IT executive or manager handles a department and a service. The service is a part of the hierarchy of a second service that the same IT executive or manager handles. Both services are counted.
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