Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with CA Clarity PPM › How CA Clarity PPM is Set Up › CA Clarity PPM Setup Procedures › Setup for CA Clarity PPM 13.x, 12.0, or CA Clarity 8.1 › Install the Add-In

Install the Add-In

The following procedure installs the updates to objects, reports, and the database.

Important! Back up your CA Clarity PPM installation before installing this add-in so that you can restore the application to the prior version if necessary. When you install an add-in, you can overwrite your customized views for out-of-the-box CA Clarity PPM objects, such as projects. If your organization has customized views, carefully consider the install in a test environment before installing this add-in into your production environment. Once you have installed the add-in, you cannot uninstall it.

To install the add-in

1. Open a command prompt window at the directory location where you extracted the .jar files, and issue the following command:

   install
   

2. Press Enter.

   The installation process begins.

3. Follow the on-screen directions to complete the add-in installation.