Prior to applying add-ins, you must stop the CA Clarity Application (app) and CA Clarity Background (bg) services. Restart them from CA Clarity System Administration once you have applied the add-in to CA Clarity PPM.
The following sections explain how to stop the services in different server configurations.
Important! Do not stop the CA Clarity System Administration (nsa), the Database (db), the Beacon, and the Reports (reports) services if deployed on the server.
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