Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with Harvest › How to Install and Configure Harvest and Service Desk on UNIX › Step 1: How to Install and Configure the Files › Update the System Profile

Update the System Profile

Important! If Harvest and Service Desk are installed on the same UNIX server, perform these steps. However, if Harvest and Service Desk are installed on two different UNIX servers, perform these steps on the Service Desk-UNIX server only.

To update the system profile (/etc/profile)

1. Add the following lines to the system profile:

   SD_CL_CNCTR_HOME=<complete path name of the CMI directory>
   Add $SD_CL_CNCTR_HOME/bin to the PATH environment variable
   Export PATH, SD_CL_CNCTR_HOME
   

   For example, if you installed CMI_UNIX.tar to the /home directory, add the following lines to the system profile:

   SD_CL_CNCTR_HOME= /home/CMI
   PATH=”${PATH}”:$SD_CL_CNCTR_HOME/bin
   export PATH SD_CL_CNCTR_HOME
   

2. If the Service Desk privileged user is running the C or Trusted C shells, make the corresponding changes to /etc/.login as well:

   setenv SD_CL_CNCTR_HOME <complete path name of the CMI directory>
   

3. Ensure that /etc/profile is executed. If you use su, run /etc/profile explicitly as follows:

   . /etc/profile