Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with CA Clarity PPM › How CA Clarity PPM is Set Up › How to Configure the Connector for CA Clarity PPM › Step 7: Schedule the CAI Harvest Status Process

Step 7: Schedule the CAI Harvest Status Process

After you set up CA Clarity PPM and Harvest, schedule the CAI Harvest Status process to run at regular intervals. You do this by running the Execute a Process job in CA Clarity PPM. While running the CAI Harvest status process, if the process fails with error message ‘Could not initialize class com.harvest.JCAHarvest’ do the following : Copy the jar file JHSDK.jar from the %HARVESTHOME% directory to %CLARITY-HOME%\lib folder and restart the CA Clarity Application (app) and CA Clarity Background (bg) service.

Note: Contact your CA Clarity PPM administrator or see the Administration Guide for more information.