Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with CA Clarity PPM › How CA Clarity PPM is Set Up › How to Configure the Connector for CA Clarity PPM › Step 6: Validate and Activate the Processes

Step 6: Validate and Activate the Processes

After you finish editing the GEL script parameters for the processes included with the Connector: Unicenter Service Desk/Harvest add-in, you must activate all of the processes for your integrated product except the CAI Harvest Status ED process, and not just the ones that you configured.

Before you can start a process, it must be valid and active.

Note: Contact your CA Clarity PPM administrator or see the Administration Guide for more information.

To validate a process

1. Select the name of the process you want to validate from the list of processes.

   The Process Definition: Properties page appears.

2. Click Validation from the content menu.

   The Process Definition: Validation page appears.

3. Select all of the steps and click Validate Process.

   Note: If errors display, correct them and validate the process again.

4. Click Process Flow Diagram from the content menu to see a high-level view of the process.
5. Click Properties on the content menu.

   The Process Definition: Properties page appears.

To activate a process

1. In the General section of the Process Definition: Properties page, at Mode, select Active.
2. Click Save and Exit.