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Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with CA Clarity PPM › How Service Desk is Set Up › How to Set Up XOG Client on Windows Service Desk Application Servers › Step 1: Extract the ZIP file

Step 1: Extract the ZIP file

After you have downloaded the XOG client from CA Clarity PPM, extract the XOG files on the Windows Service Desk application server. To extract the ZIP file, open any file compression utility and extract the xogclient.zip file to a folder (for e.g., C:\CA Clarity PPM\XOG) on your Windows Service Desk application server.