Previous Topic: How to Install and Configure Harvest on Windows and Service Desk on UNIXNext Topic: Step 1: How to Install and Configure the Files


Harvest and Service Desk Installation Prerequisites (UNIX)

Before you install the connector on Harvest, be sure to complete the following installation prerequisites.

On the Harvest‑Windows server

  1. Ensure that the following are installed and running:
  2. Ensure that the following are included in the PATH environment variable:

On the Service Desk‑UNIX server

  1. Ensure that the following are installed and running:
  2. Ensure that JAVA_HOME/bin is included in the PATH environment variable.

Note: For information about Harvest and Service Desk installation requirements, including third party components, see your Harvest and Service Desk documentation.