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Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with Harvest › How to Install and Configure Harvest and Service Desk on Windows › Connector Installation Prerequisites
Connector Installation Prerequisites
Before you install the connector on Harvest, be sure to complete the following installation prerequisites.
- Ensure that the following are installed and running:
- Java SDK (JDK) 1.4.2_04, 1.4.2_05, 1.4.2_06, or 1.4.2_07
- The Harvest client on the Harvest server
- The Harvest client and the Service Desk application on the Service Desk server
- Ensure that following are included in Windows PATH environment variable:
- AllFusion Harvest Change Manager
- Cryptography
- JAVA_HOME\bin
- PEC\bin
Note: If you modify Windows environment variables, you must reboot the server for the Service Desk service to recognize your changes.
Note: For information about Harvest and Service Desk installation requirements, including third party components, see your Harvest and Service Desk documentation.
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