Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with Harvest › How to Install and Configure Harvest and Service Desk on UNIX › Harvest and Service Desk Installation Prerequisites

Harvest and Service Desk Installation Prerequisites

Before you install the connector on Harvest, be sure to complete the following installation prerequisites.

1. Ensure that the following are installed and running:
   • Java SDK (JDK) 1.4.2_04, 1.4.2_05, 1.4.2_06, or 1.4.2_07
   • The Harvest client on the Harvest server
   • The Harvest client and the Service Desk application on the Service Desk server
   • The bash shell
2. Ensure that JAVA_HOME/bin is included in the PATH.

Note: For information about Harvest and Service Desk installation requirements, including third party components, see your Harvest and Service Desk documentation.