The CA Clarity PPM project manager can monitor task progress and activity-including new application or change order maintenance costs-from the project pages, views, and portlets. This is basic project management functionality.
Note: See the Project Management User Guide for more information.
The initial lifecycle state of a Harvest package is plan (PLAN). You can view this lifecycle state in the Harvest States section of the Task Properties: Change Order Details page.
Note: If you have Service Desk, CA Clarity PPM, and Harvest connected, and you are using Service Desk to create change orders, at each lifecycle state change, Harvest sends an update to Service Desk. The log comment is entered in Service Desk Change Order Activity Log List.
When the packages associated to the CA Clarity PPM change order task are promoted to the production lifecycle state, the CA Clarity PPM project manager manually sets the task % Complete field to 100%. This field change sends an update to Service Desk. The log comment is entered in Service Desk Change Order Activity Log List. The package promotion also triggers Harvest to set the Service Desk change order Monitor Harvest Package workflow task status from In Progress to Complete, and to set the change order Notify Assignee workflow task status from Wait to Pending.
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