After you have determined that a CA Clarity PPM change order needs to be developed and managed in Harvest, you can create a Harvest package using CA Clarity PPM.
Important! Before creating a Harvest package from CA Clarity PPM, make sure you have created and defined the Harvest project and forms in Harvest, the Harvest Project in CA Clarity PPM, and associated the CA Clarity PPM feature task to the Harvest Project in CA Clarity PPM.
To create a Harvest package from a CA Clarity PPM change order task, from the Task Properties: Change Order Details page, select the Create Harvest Package check box, and click Submit. Once created, this field is locked and you cannot create another Harvest package using this task. In Harvest, the new Harvest package name is the CA Clarity PPM change order task Harvest ID and task ID with a dash (-) between.
When you create a Harvest package from a CA Clarity PPM change order task, an update is sent to Service Desk. The log comment is entered in Service Desk Change Order Activity Log List. The process also triggers CA Clarity PPM to set the Service Desk change order Monitor Harvest Package workflow task status from Pending to In Progress.
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