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Extract the files

To extract the connector's files on the Harvest‑Windows server

Extract the files from the CMI_WINDOWS.zip file to the program files\CA folder on your server. For example, C:\Program Files\CA.

To extract the connector's files on the Service Desk‑UNIX server

  1. Extract the files from the CMI_UNIX.tar file to an accessible location, for example, /home.

    The CMI directory is created in that location.

    Change to the /home directory in the shell.

  2. At the command prompt, execute the following command:
    chmod -R 755 CMI