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Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with Harvest › How to Install and Configure Harvest on UNIX and Service Desk on Windows › Step 1: How to Install and Configure the Files › Extract the files

Extract the files

To extract the connector's files on the Service Desk-Windows server

Extract the files from the CMI_WINDOWS.zip file to the program files\CA folder on your server, for example, C: \Program Files\CA.

To extract the connector's files on the Harvest‑UNIX server

  1. Extract the connector's files from the CMI_UNIX.tar file to an accessible location, for example, /home.

    The CMI directory is created in that location.

  2. Change to the /home directory in the shell.
  3. Issue the following at the command prompt: 
    chmod -R 755 CMI