Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with Harvest › How to Install and Configure Harvest on UNIX and Service Desk on Windows › Step 1: How to Install and Configure the Files › Create a Windows System Environment Variable

Create a Windows System Environment Variable

Important! Perform the following on the Service Desk‑Windows server only.

You must reboot the Service Desk-Windows server after you create the connector's Windows system environment variable for the Service Desk service to recognize the changes.

To create the connector's Windows system environment variable

1. Create a Windows system environment variable named SD_CL_CNCTR_HOME.

   Note: For instructions on how to create a Windows system environment variable, see your Windows documentation.

2. Ensure that this new variable points to the directory in which you extracted the CMI_WINDOWS.zip file.

   For example, if you extracted the CMI_WINDOWS.zip file in C:\Program Files\CA, then the value of SD_CL_CNCTR_HOME is C:\Program Files\CA\CMI.

3. Add %SD_CL_CNCTR_HOME%\bin to the PATH environment variable.