For these releases, use the Niku System Administration (NSA) application to install the Connector: Unicenter Service Desk/Harvest add-in. The Clarity application is used to set administrative configurations, such as Clarity resource names and IDs.
Note: If you are installing the add-in for the first time on CA Clarity 7.5.3, first install 7.5.3, and then apply the appropriate fix pack (FP01 or higher). The fix pack installation instructions are included in the fix pack‘s readme file.
If you deployed the add-in prior to applying the 7.5.3_FP01 or higher fix pack, then you will need to re-install the add-in.
|
Copyright © 2014 CA.
All rights reserved.
|
|