Preparing CAI Processes for Redeployment (Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed) › Deactivate the CAI Processes

Deactivate the CAI Processes

When you redeploy the add-in, the CAI process definitions get updated. The processes must be inactive for the changes to occur. Do this in CA Clarity PPM.

To deactivate the CAI processes

1. Go to the Administration Tool, and select Processes from the Data Administration menu.

   The Available Processes page appears.

2. Filter the list to view only the CAI processes-the processes related to the connector. At Process Name, enter cai, and click Filter.
3. Click the name of the process you want to deactivate from the list of processes.

   The Process Definition: Properties page appears.

4. Complete the following fields in the General section of the page, and then click Save and Exit:

   Mode

   Select Draft.

   Your changes are saved.

5. Repeat these steps for each CAI process.