Knowledge Center Results Window Does Not Open

Symptom:

When I perform a search in the Knowledge Center, the results window does not open.

Solution:

A pop-up blocker or addition to your toolbar can stop the window from opening. To resolve this issue, use the following process:

Confirm that your browser does not have the pop-up blocker enabled.
Confirm that you have not added a third-party product toolbar to your browser. If you have, remove it.