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Index Files in the Knowledge Center

The files you upload in the Knowledge Center are not available for search queries until they are indexed. If you upload files from Windows, the Knowledge Center indexes them automatically after the upload. If you include mainframe files in the Knowledge Center, you must index them manually following this procedure.

Follow these steps:

  1. Click the Help icon.
  2. Click the wrench icon at the top of the Knowledge Center window.

    The Knowledge Center Settings dialog opens.

  3. Click the Index Documents tab and enter the path of the folder that contains the files that you want to index. You can also click Browse to locate the folder that contains your files.
  4. Select the folders to index, and click the right arrow.

    The selected folders appear in the Folders to Index pane.

    Note: If you already uploaded files from a Windows file system, the Upload Documents tab indicates the location of the uploaded files in the zFS.

  5. Click Index.

    The resulting index replaces the existing version of the index for the Knowledge Center repository.

    Important! Indexing many files can cause high CPU usage, which can cause the JBoss server to become nonresponsive. We recommend indexing only a few files at a time.

Any search request in the Knowledge Center now yields links to information contained in the indexed files.