Using the Knowledge Center › How to Add Your Files to the Knowledge Center › Index a Website in the Knowledge Center

Index a Website in the Knowledge Center

You can index websites, SharePoint sites, and wikis in the Knowledge Center. Indexing a website increases the number of resources that you can access from the Knowledge Center. The Knowledge Center crawls only up to two levels of the website. So, if links refer to other links, only two levels are included in the index. After the website is indexed, content from the site appears in the Knowledge Center search results.

Note: Indexing large websites can result in extended indexing time, possibly hours.

Follow these steps:

1. Click the Help icon.
2. Click the wrench icon at the top of the Knowledge Center window.

   The Knowledge Center Settings dialog opens.

3. Click the Index URLs tab, enter the URL of the site that you want to index, and click Index.

   Note: If internet proxy settings or user credentials are required to access a website, you are prompted to configure the proxy server.

The site is indexed. The URL and index status appear in the Index URLs pane of the dialog.

Any search request in the Knowledge Center now yields links to information contained on your website.