Using the Knowledge Center

Using the Knowledge Center

How the Knowledge Center Works

The Knowledge Center is the repository for all documentation in CA Chorus. Content can include:

• CA product documentation
• User-generated documentation, including:
  • Your paths and public paths that you have saved while working in the Investigator.
  • Your notes and public notes.
• Websites
• Links to third-party documentation
• Chicago-Soft MVS/QuickRef messages

Knowledge Center content can help you perform tasks and become familiar with the product.

When you click Help, the Knowledge Center displays help topics according to your task or your current user interface location. The Knowledge Center identifies your current task or user interface location by gathering information and keywords from the following sources:

• The module where you are working
• The task that you are performing
• Highlighted text
• Search terms that you enter in the Knowledge Center search field

The Knowledge Center compares this information with existing topics in the Knowledge Center repository. Links to topics that match the criteria are returned in the Knowledge Center window.

The Knowledge Center also returns links to documentation topics that you have added to the Knowledge Center repository. Adding documentation to the repository lets you build a set of documentation that applies more directly to your role or tasks you perform regularly.