CA Business Service Insight Installation Guide › How to Install CA Business Service Insight to Provide High Availability › Install the CA Business Service Insight Servers

Install the CA Business Service Insight Servers

To create your [set to your product name] system, install the server components. To provide high availability, install the servers in the following order:

1. Application Servers
2. Web Servers
3. Adapter Servers

Use the following process to run the installation on each server node:

1. Connect to the node.
2. Install the server component.
3. Restart the server node.
4. Repeat for each node in the cluster.

Follow these steps:

1. Copy the contents of the installation folder from the installation CD to the Installation folder.

   Default: C:\Program Files\CA \Cloud Insight\Setup or %ProgramFiles%\CA \Cloud Insight\Setup

   Important! Do not include & or . in the installation directory name.

2. Run Cloud_Insight_Server_8.3.exe from the server directory.
3. Select the installation language, and click OK.
4. To install the prerequisite component automatically, click Install.

   Note: This dialog does not open if all the required components are already installed.

   The installation wizard opens.

5. Follow the wizard through the installation.
   • If your organization name contains special characters (for instance, &), add the ^ character before each special character.

     For example: AB&C is referred to as AB^&C.

   • For the Setup Type, select Typical.
   • Select the server components require based on your topology.
6. Complete the installation dialogs.

   Note: Only the dialogs that are related to the features you select open. For more information, see Installation Dialogs.

   The Setup Status window opens and the installation begins.

   Note: For Windows Server 2008 R2 installations, ignore the DocumentLoader error that may occur.

7. When the installation wizard finishes, restart the computer.

   Note: Windows Server 2008 R2 requires additional configuration before you restart the server. For more information, see Windows Server 2008 R2 Server Configuration.

   If necessary, install the other server components.