Previous Topic: Install the CA Business Service Insight ServersNext Topic: Configure the Servers


Installation Dialogs

During the installation, relevant dialogs open in the wizard. The following table lists the dialogs that appear based on the server components that you select.

Servers Selected

Related Dialog Boxes

Database + Application + Web

Logon Information, Database Creation

Application + Web

Logon Information, Database Connection

Database

Database Creation

Application

Logon Information, Database Connection

Web

Logon Information, Log Server Configuration, Database Connection

The following table lists the installation dialogs and related parameters and values.

Important! Do not use double-byte characters for entries that are marked with a double dagger (‡).

Note: Oracle does not support the use of certain characters in its naming conventions. Refer to the Oracle literature for their specific requirements, such as ASCII, and limitations, such as special characters and double-byte characters.

Name

Parameters

Values

Notes

Database Creation

Oracle Version ‡

Default: Server default

 

 

DB File Location ‡

 

 

 

DB server name ‡

 

 

 

Character Set

UTF8 or MSWIN

 

 

Synonym

Public or Private

 

Database Connection

Oracle Version

10 or 11

 

 

CA Business Service Insight Database Instance TNS Name ‡

The TNS name of the database instance.

Specify the TNS name of CA Business Service Insight in the TNSNAMES.ORA file.

Login Information

User Name ‡

The name of user.

Default: The user account that you used for installation.

We recommend that you change the user and password to a dedicated domain account.

To create a new user, click New User.

To select a user from a list, click Select User.

 

Password ‡

User password

 

New User Information

Domain or server

 

This dialog enables you to create a new CA Business Service Insight user.

 

Group

 

 

 

User Name ‡

 

 

 

Password ‡

 

 

 

Confirm Password ‡

 

 

Select User

Object types

 

The user must be a member of the Administrator Local Group.

 

Location

 

 

Log Server Configuration

Log server Network Address

Default: localhost

Localhost is valid for any server that includes the web server.

If the log server is not on the localhost, change the address to the correct server.

Note: The address must be the address of the log server installation.

 

Log server Network Port

Default: 4040

 

Enter Network Password

User Name

 

 

The standard Microsoft Enter Network Password dialog opens at various times if you are not currently logged on to the Domain. If necessary, enter a valid domain user and password to access the domain.

 

Password

 

 

Services Startup Type

Services Startup Type

Automatic or Manual

Default: Manual

The log server service is always set to Automatic.

Website Configuration

WWWRootfolder ‡

The location of the WWWRoot folder

Default: The current folder where website is installed

 

 

SessionDataFolder ‡

The location of SessionDatafolder

Default: Installation directory

 

 

SessionTimeout

Default: 300

 

Windows Server 2008 R2 Server Configuration

To configure installations on Windows Server 2008 R2, perform the following tasks on all servers that include an Application server or Web server component.

Follow these steps:

  1. When the installation wizard prompts you to restart, open a command prompt:
    1. Click Start, Run.
    2. Enter the following command in the Run window:
      C:\Windows\SysWOW64\cmd.exe
      

      The command prompt opens.

  2. Execute one of the following commands:
  3. Restart the server.