CA Business Service Insight Installation Guide › How to Install CA Business Service Insight › Install the CA Business Service Insight Servers › Install Additional Application Servers

Install Additional Application Servers

To optimize performance for multi-tier environments, divide services onto several application servers.

Note: To ensure optimal performance with additional application servers, open the operating system Services dialogs, and clear or stop unnecessary components.

Windows Server 2008 R2 Server Configuration

To configure installations on Windows Server 2008 R2, perform the following tasks on all servers that include an Application server or Web server component.

Follow these steps:

1. When the installation wizard prompts you to restart, open a command prompt:
   1. Click Start, Run.
   2. Enter the following command in the Run window:

      C:\Windows\SysWOW64\cmd.exe
      

      The command prompt opens.

2. Execute one of the following commands:
   • The server contains a Web server component:

     cd %OG_HOME%\bin
     StringsLoader.exe -a <Path to language strings xml files>
     cd %OG_HOME%\Setup\Migration\
     DocumentLoader.exe
     

     Default path: C:\Inetpub\wwwroot\Oblicore\App_Data\Resources

   • The server contains only an Application server component:

     cd %OG_HOME%\bin
     

3. Restart the server.

Configure a Multi-tier Environment

To use a multi-tier topology, configure the servers.

Follow these steps:

Application server and Web server

1. verify that the local naming configuration file contains the service alias with the correct host name and port.

   Filename: $ORACLE_HOME\network\admin\TNSNAMES.ORA

   Default Port: 1521

   Example:

   OBLICORE =
     (DESCRIPTION =
       (ADDRESS = (PROTOCOL = TCP)(HOST = server12.ca.com)(PORT = 1521))
       (CONNECT_DATA =
         (SERVER = DEDICATED)
         (SERVICE_NAME = oblicore)
       )
     )
   

Web Server

1. Start the Distributed Transaction Coordinator service.
2. Start the World Wide Web Publishing service.
3. Install and configure the Oracle client and the database connection configuration components correctly to establish a connection to the database through OLEDB.
   1. Install and configure TNSnames.ora on all servers.
   2. Install and configure Listener.ora on the Database server.

Database Server

1. Verify that the listener configuration file is configured correctly and that the file recognizes the instance to be created.

   Filename: $ORACLE_HOME\network\admin\LISTENER.ORA

   Example:

   SID_LIST_LISTENER =
     (SID_LIST =
       (SID_DESC =
         (GLOBAL_DBNAME = OBLICORE)
         (ORACLE_HOME = C:\app\Administrator\product\11.2.0\dbhome_1)
         (SID_NAME = oblicore)
       )
     )
   
   LISTENER =
     (DESCRIPTION_LIST =
       (DESCRIPTION =
         (ADDRESS = (PROTOCOL = TCP)(HOST = server12.ca.com)(PORT = 1521))
         (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1521))
       )
     )
   

2. Open a command-prompt window, and run the following command:

   lsnrctl status 
   

   A list of services summary appears.

   Note: If the list does not appear, run the following command:

   lsnrctl start 
   

   A confirmation message appears.

3. Verify that $ORACLE_HOME\network\admin\SQLNET.ORA contains the following line:

   SQLNET.AUTHENTICATION_SERVICES = (NTS)
   

4. To test communication between the Oracle client and the Listener, rune the following command:

   Tnsping  <tns_entry_name>
   

   The system responds with "OK" followed by the response time.