Installation Guide › Upgrade from Previous Versions › Upgrade to CA Business Service Insight

Upgrade to CA Business Service Insight

This section explains how to take advantage of the new features and functions by upgrading to CA Business Service Insight.

Note: You should be a DBA and be familiar with SQL commands to perform upgrades.

Starting the Upgrade:

1. Double-click Cloud_Insight_Server_[assign the version number for your book].exe from the server folder.

   The Welcome window opens.

2. Click Next.

   The Select Language dialog opens.

3. Select the installation language and click OK.

   When required applications are required for installation to proceed, they are listed in the next dialog.

4. Click the Install button to install the required programs automatically.

   The Installation Wizard displays.

5. Click Next to proceed.

   The End User License Agreement window opens.

6. Read the agreement. If you agree, select I accept the terms of the license agreement and click Next.

   The JBoss Install Configuration window displays.

7. Enter the or browse to the location / path of the Third Party CD and click Next.

   Note: If JBoss is already installed and you install a new version, installation overwrites the environment variable "JBOSS_HOME". The environment variable points to the new JBoss after installtion.

   Note: When components from a previous JBoss version are detected, you are prompted to select the checkbox and enable Installation to clean them up.

8. To clean up Select the checkbox and click Next.
   1. To proceed without cleanup, check Next.

   The upgrade dialog window opens and displays the dialog boxes appropriate to your installation.

9. Refer to the section Upgrade Dialog Boxes and Configuration and continue with the installation process.
10. After you made your selections, the Ready to Install the Application window opens.
11. Review the settings that were made so far and then click Next.

    The Updating System window opens and the installation begins.

    If the Run Migration Script check box was selected, a window opens. Follow the on-screen instructions.

12. When the installation finishes a window opens to confirm a successful installation and prompts you to restart the computer (by default Yes is selected).
13. Click Finish.

    The system restarts.